Support Portal
Get help from our specialized teams for all your needs
Product Support
Report issues, bugs, or feature requests related to our product. Select the appropriate category below to get started.
Topics we help with
Photographers' Finance
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Payments
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Accounting
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Communication Profiles
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Entagged
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Jobs
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Labs
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Account setup / onboarding
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Login to Admin Panel
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Marketing pages
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Orders
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Photo Editing
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Photo Upload & Download
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Price Profiles
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School Portal
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Shops
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Sign-up
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FinOps Support
Need help with financial operations, billing issues, Stripe payments, or accounting matters? Our FinOps team is here to assist you.
Topics we help with
Photographers' finance
- Invoice incorrect
- Account, balance, or legal issue
- Referral payment needed or incorrect
- Question about reporting
- Question about sales tax
- Problem paying GotPhoto's invoice
Accounting
- Invoice from GotPhoto's supplier
Payments
- Stripe settings change needed